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Term: Advertising -> Integrated Marketing Communications
Term:

Integrated Marketing Communications

Definition:

Where all aspects of a company's promotional efforts work together with a unified purpose to deliver a consistent and positive message; recognizes that all contact points with customers and prospects are important, from the truck making a delivery to the CEO in the news.

Related terms:

FOB Point of Origin

Activity accounting

Useful articles:
»Why Do Customers Leave?
»Close More Sales By Asking For More Than Enough Permission
»Mind Over Body
»The Power of Empathy


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